Technical Support Services Manager

San Antonio, Texas | Direct Hire

Job ID: 20886 Category: Information Technology

Join a prominent organization and be part of a historic IT transformation as a Technical Support Services Manager! – San Antonio, TX

  • Very competitive salary depending on experience, education and qualifications
  • Robust benefits package plus pension plan
  • All qualified candidates will be considered

Advantages of this Position:
  • Exciting opportunity to be part of an IT transformation!
  • Work closely with IT leadership to lead multimillion dollar projects and initiatives
  • Located in the historic downtown district of San Antonio
  • Exceptional benefits and pension plan

Job Description:
  • Manage service desk, evaluate current processes, policies and procedures  and drive continuous improvements
  • Identify key service-level metrics to ensure continuity of service and productivity goals are met
  • Mentor, coach and build lasting relationships with all internal/external players
  • Develop operating budget

Traits & Skills:
  • Experience with asset management techniques and methods of managing complex information systems
  • Exceptional interpersonal, written and verbal communication skills
  • Proven ability to be resourceful in problem solving
  • Ability to travel to remote sites

For a personal conversation and/or confidential meeting regarding this opportunity, please contact:

Mayra Calderon |210-807-5612 |

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